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Nursing Excellence

The Online Newsletter for Children's Nurses

e-Edition, Issue 5

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Patient Satisfaction Comments


The Willson Heart Center

Care providers-all nursing staff, techs, echo techs-excellent. Excellent job-understanding and comforting to my child. Keep doing what you are doing. Every staff member we came in contact with - even walking down the all - was friendly and always had a smile on their face. What an outstanding hospital.

Day Surgery

I love the personnel at Children's Hospital. They help your worries be less with their great attitudes.
They help ease your worries with their smiles and concern for my child.

We have never had nurses treat us so well. My son loved all the nurses and loved the way they
stayed and played with him before I got to go back to see him.

All your nurses were kind and caring-explained everything and made my son feel at ease. Thank you to all of them.

The nurses were very comforting and accommodating.

The nurse took tremendous care of my highly anxious special needs child. My child's needs were top priority for them.

Overall experience with all nurses caring for my son was outstanding! Thank you to all nurses! My son had a fearless experience thanks to you all and that is what matters.

All nurses were excellent and our check in nurse was very compassionate to our concerns.

Discovery

I would like to thank...

"Sandra for helping us feel comfortable."

"Geraldine for being friendly and smiling."

"Joanna for being helpful when called."

The Rehabilitation Center

"All" of the staff was very supportive. Your Hospital is the best overall hospital that I've been in.
I would rate all of the care as A+.

Neonatal Intensive Care Unit (NICU)

All the nurses at the Neonatal Nursery at St. Agnes were helpful and great. We are grateful they are there.

My son was flown to hospital from Tulare, but the nurses picking him up made me feel so much better about the situation after talking to them.

Neurosurgery

My husband and I are extremely pleased with the great care our daughter has received from all staff at
Children's Hospital the past few months. Great Job!



In This Issue


Nursing Rights and Responsibilities

Nurse of the Year 2010

PICU Beacon Award

Critical Care Transport Excellence

A Culture of Inquiry

Nursing Governance Outcomes

Parents As Partners In Care

Professional Development

Contributions to Practice

Contributions to New Knowledge - Nursing Research

Leadership In Professional Nursing Organizations

Patient Satisfaction Comments